A company can make huge sales and huge profits as well but if their goodwill goes down, nothing follows for long. Let’s know about some information about the company before digging about HDFC customer care. Goodwill is made when companies provide good customer care support and HDFC Banks are the best example for the great customer care support. As we know, HDFC bank is not only available in India but also operates in more than 50 countries worldwide and to keep it up to their name, they have managed to provide their customers a great customer care support. In India, HDFC bank can be reached in 4 different ways.
Customer Care Calling Service
If you like to reach HDFC bank customer care head quarters via your mobile phone, then you can dial the listed number to put up your query or complaint in front of the customer care executive. HDFC knows that their customers might face problem in anytime of the day and that is why they have made their customer support available 24 hours a day. This means that you can report an error or complaint about anything even at midnight. However, you must know that the number is not toll free for most of the cellular carriers as HDFC bank has made it toll free for MTNL and BSNL Landline users.
Customer Care Email Address
To file a complaint via email, you can draft a mail to the email address which is listed below. You can attach photograph or screenshots if you have any as it would act as the proof of what exactly happened and would also help the customer care team to look into the matter and respond to you as fast as they can. HDFC claims to respond within 10 days of receiving the mail or the letter, in case you have written a letter to their head office.
Visit the nearest HDFC Bank
If you don’t trust these modern ways to contact the customer care service, then you can also visit your nearest HDFC branch. HDFC people are always available during the office hours and even if you go during the lunch break, they won’t say no to help you and will patiently look into the matter and give you some assurance about the problem handling.
Writing letter to the HDFC Bank Head Office
- Manager, HDFC Bank Cards Division,PO BOX # 8654
Thiruvanmiyur PO Chennai – 600 041
- HDFC Bank Ltd., New Bldg; “A” Wing 2nd floor,
26-A Narayan Properties,Chandivali Farm Road,
You can even write directly to their head offices which are located in megacities like Chennai and Mumbai. Simply write a letter and post it to their correct address and they will definitely get back to you in less than 10 days. So you don’t have to worry about failed payment through net-banking or any refund for the wrong payment because HDFC Bank’s Customer Care has got it covered for you.